供稿,攝影:市場營銷系
應偉德國際官網市場營銷系邀請,2016年6月28日,美國南卡羅來納大學周晨博士于上午來到主樓216會議室進行了題為“Promotions as Competitive Reactions to a Recall Crisis and their Consequences”的學術報告,報告會由偉德國際官網市場營銷系教學主任馬寶龍教授主持。偉德國際官網市場營銷系教師,以及市場營銷方向的博士生和碩士生10余人參加了此次報告會。
周晨博士以汽車行業的幾次召回門事件為背景,就企業面對召回危機時促銷行為可能會帶來的不同影響進行了生動的講解。首先,周晨博士從競爭企業和焦點企業兩個角度對召回危機可能產生的影響進行了講解,深入淺出地分析了焦點企業的召回危機時采用的危機公關手段、促銷手段對競爭企業可能帶來的正面影響和負面影響,其次,周晨博士以前階段比較轟動的豐田2009-2010年汽車召回門事件為例,為我們講解了如何運用自然實驗中diff-in-diff的比較方法得出結論,并結合自身的研究分享了經驗。報告會上,周晨博士與同學們積極互動,就報告中的問題進行了深入的討論,并引導同學們進行思考,同學們踴躍提問,周博士都悉心的一一作答,特別是對Robustness Tests的應用方法和國際學術狀況進行了講解。
周晨博士簡介:
Chen Zhou is an Assistant Professor of Marketing at the Darla Moore School of Business, University of South Carolina. She received her Ph.D. degree in marketing from Pennsylvania State University. She uses quantitative methods to study managerial research problems. Her research interests are in the areas of service and marketing mix competition, service marketing inter-firm relationships and marketing-operations interface. She is currently teaching marketing research at the undergraduate level at the University of South Carolina. She has experience teaching marketing research, global marketing, and customer analytics at the undergraduate and master levels in Pennsylvania State University and Erasmus University Rotterdam, Netherlands.
(審核:顏志軍)